Sophia Palm currently serves as a People Advisor at Octavia since January 2024. Previously, Sophia held various roles in human resources and business operations, including Human Resources and Business Operations Manager at iSYSTEMS Integration, Human Resources Shared Services Manager at A2Dominion Group, and HR Administration & Benefits Manager at GTR (Govia Thameslink Railway). Additional experience includes positions such as Occupational Health Business Manager at GTR, HR Adviser - ER Reward & Change at Southern Railway Limited, and Customer Service Coach at Southern Railway. Earlier career roles include Human Resources Assistant at Debenhams, Payroll & Personnel Assistant at JVC, and Trainee Personnel Officer at Tie Rack Retail Limited Group. Sophia's educational background includes a Graduate Degree in Chartered Institute of Personnel and Development (CIPD) and a Bachelor's Degree in Media and Cultural Studies with Writing and Publishing from Middlesex University.