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James Rice has worked at Octapharma Plasma, Inc. since 2019, where they started as an IT Manager and then became the Director of IT Operations in April 2023. Prior to this, they worked at Hendrick Automotive Group from 2013 to 2019 as a Network/UC Manager.

James Rice attended Rowan-Cabarrus Community College from 1999 to 2009, where they earned an Associate's degree in Computer and Information Systems Security/Information Assurance. Prior to that, they attended Northside Christian Academy, but no information about degree or field of study is provided.