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Li Ying Gan is a Senior Business Analyst at OCS and ISS Facility Services Sdn. Bhd., with extensive experience in the IT and business analysis fields. Previous roles include JDE Manufacturing Business Analyst at Pinnacle Innovations Enterprise, where implementation of JDE 9.2 was executed, and IT Director at PureCircle Limited, overseeing corporate-level IT/IS functions. Li Ying Gan also served as Senior Application Specialist/Project Manager at Cabot Corporation, focusing on Oracle JD Edwards Enterprise One implementations and ERP upgrades across Asia Pacific. Earlier roles included IT Manager, IT Assistant Section Manager, and Information System Executive at Malaysia Packaging Industry Berhad and a Programmer position at Infortech Software Sdn. Bhd. Educational qualifications consist of a Master's degree in Information Technology and Business from the University of Lincolnshire and Humberside and a Graduate Diploma in Information Technology from Kolej Damansara Utama.