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Mo Lambo is an experienced Desktop Support Analyst currently employed at Ocorian since April 2021, with prior positions at Armour Risk Management Limited and Northgate Public Services, where responsibilities included IT support, hardware and software maintenance, and user support. Mo has also worked at Advanced 365 as a Service Desk Analyst, providing training, handling Help Desk incidents, and troubleshooting issues. Mo's educational background includes a BA Hons in Retail Management from Canterbury Christ Church University and a BTEC National Diploma in Business from Bexley College, complemented by foundational studies in business and administration.