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André Braga de Menezes currently serves as an Assistente de Projetos at OceanPact Serviços Marítimos, where responsibilities include analyzing occurrences in systems such as TOTVS Protheus and SQL Server databases. Prior experience includes a role as Analista Service Desk 2 at Vanelos Tecnologia, providing support during a transition for the client FSB Comunicação, and as Técnico de Suporte em TI at Synapse Brasil, focusing on incident analysis, solution documentation, and user management across various platforms. André is pursuing a Bachelor's degree in Computer Engineering at Uniamérica, with studies beginning in July 2022.