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Erica is their Service Supervisor. Erica is responsible for the day-to-day of the department ensuring that customers with service or repair needs are helped. In addition to supervising the Service Department, Erica also oversees the Specials Department. Prior to OTS Erica has 10+ years in customer service. Erica is currently going to school for Political Science and hopes to be a judge some day.

In Erica’s free time she likes to run, travel and is an avid football fan (her favorite team being the Oakland Raiders).