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Laura Rixson has extensive experience in customer service and operations within the travel and entertainment industries. Currently serving as Team Leader for UK Reservations & Operations at Ocean Holidays since July 2017, Laura excels in building relationships with trade partners and providing essential training and support. Previously, Laura held roles at Cruise and Maritime Voyages, where responsibilities included customer service operations, managing emergencies, and facilitating smooth travel experiences. With prior experience at Adecco Group and various roles in the arts, Laura's background in technical theatre and customer service showcases strong communication, organizational skills, and a commitment to enhancing client relationships.