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Durval Felipe M. De Oliveira is an experienced professional currently serving as a Consultor de Teleatendimento at Concentrix since September 2020, focusing on updating client records, payment verification, contract assessments, and service facilitation. Prior roles include teaching Physics at Centro de Treinamento Monte Horebe, serving as a Regente Docente in primary education at Prefeitura de Rio Branco do Sul, and holding varying positions in educational support and administration within the same municipality. Durval is pursuing a Licenciatura in Mathematics from UniCesumar, building on a solid educational background that includes technical and pedagogical studies.