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Samuel Butler is an experienced professional with a diverse background in customer service and operations. Currently serving as an Electric Rail Operator (ERO) at OC Transpo since May 2020, Samuel operates Alstom Citadis Spirit light rail vehicles on Ottawa's Confederation line and utilizes two-way radios proficiently. Prior to this role, Samuel held various positions at Shoppers Drug Mart from July 2011 to May 2020, including Assistant Manager and Assistant Front Store Manager, focusing on merchandising and staff supervision. Other notable experience includes a role as a Salesperson at Capital Dodge, and as a Service Advisor/Sales Representative at Lincoln Heights Ford, where Samuel assisted customers with vehicle selection and technology. Samuel began their career in customer service as a representative at Sitel Sudbury and has a General Business Diploma from Cambrian College.