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Tom Robbins has a diverse work experience spanning multiple industries. Tom began their career in 2007 as a Supervisor at Somerfield/Co-op and later transitioned to a Software Developer role at Quote Exchange in 2010. From there, Tom worked at Ensighten as a Technical Consultant and then as a Senior Technical Consultant, where they deployed and tested digital analytic tags for customers and provided technical advice and implementation support for marketing technologies. In 2017, Tom joined ObservePoint as a Senior Data Governance Consultant, training clients and collaborating with internal teams on data governance solutions. Tom eventually became a Consulting Team Lead and then a Sales Engineer before joining Barclays in 2022 as a Solutions Engineer. Tom currently holds the position of Senior Technical Success Manager and Team Lead at ObservePoint since February 2023.

Tom Robbins attended the University of South Wales from 2003 to 2007, where they pursued a degree in computer forensics. In 2001 to 2002, they obtained a Degree in computer forensics after completing 8 GSCE's. In 2008, they pursued a Computer forensics degree, and Information and Technology and Design and Technology at the University of South Wales.

In terms of certifications, Tom obtained the Google Analytics Platform Principles certification in March 2014 and the Google Analytics certification from Google in January 2015.