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Gabriella Greaves is a Library Assistant at Oakville Public Library since December 2023, where responsibilities include assisting patrons, managing inventory, and organizing materials. Previously, Gabriella worked as a Transcriptionist at Rev from May 2020 to December 2023, converting spoken language into written text with a focus on accuracy. Gabriella's earlier roles include Shift Supervisor at Starbucks, Customer Service Representative at Metro Inc., and Call Center Agent at SP Data. Academically, Gabriella holds a Bachelor's degree in Communications Technology/Technician from the University of Toronto Mississauga and is currently pursuing a Diploma in Library and Information Science at Mohawk College.