Sireesh Kumar Yellasiri is an experienced Information Technology Service Delivery Manager at NTT Ltd. since October 2019 and an ITSM Service Delivery Manager at Oakton since September 2008. Expertise includes service delivery, client management, vendor management, and overall IT service management, along with successful leadership of an offshore team for Sydney Trains that enhanced incident and SLA management. Sireesh has demonstrated a strong ability to engage with stakeholders to identify system defects and implement improvements, along with hands-on development experience using tools like Cognos and IBM DataStage. Prior experience also includes roles as a BI Consultant and ETL Consultant, where responsibilities encompassed production support, performance tuning, and extensive development in ETL processes. Sireesh holds two Master's degrees in Telecommunication Engineering from Monash University.
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