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Amanda Palmer LPC has extensive experience in mental health and crisis intervention, currently serving as a Utilization Management Analyst at the Oakland Community Health Network since August 2019, where responsibilities include reviewing service requests and conducting compliance audits. Previously, Amanda held roles such as Mental Health and Juvenile Justice Coordinator, providing mental health screenings for at-risk youth, and served as a Mental Health Professional at Wellpath, conducting crisis interventions and behavioral evaluations. Other notable positions include Probation Screening Officer at the 39th District Court, Resource and Crisis Helpline Specialist at Common Ground, and a Behavioral Health Extern with the Will County Health Department, among others. Amanda holds a Master of Arts in Forensic Psychology from The Chicago School of Professional Psychology and dual Bachelor's degrees in Psychology and Criminal Justice from Lake Superior State University.