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Antony O'Donnell is an experienced IT professional with a comprehensive background in support engineering and customer service. Currently serving as a Mid Support Engineer at The Oakland Group since May 2022, Antony O'Donnell previously held roles as a Junior Support Engineer at the same organization, as well as an IT Support Engineer at WABSYS Ltd. between June 2021 and May 2022. Prior experience includes positions at StepChange Debt Charity as a System Support Engineer, The Technology Forge as an Application Support Specialist, and Advanced as a 1st Line Support Analyst. Antony O'Donnell’s career began at Royal Mail, where responsibilities included customer service and handling high-value items. Educationally, Antony O'Donnell earned a Bachelor of Science in Information Technology from The Open University between 2016 and 2019.