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Yu-Mi Diakonu currently serves as an Office Associate at Alaska Airlines since April 2023 and holds the position of Corporate Claims Analyst at Oak Harbor Freight Lines since February 2022. Previous experience includes Office Management at Sunbelt Furniture Xpress Inc from May 2019 to December 2020 and Technical Account Manager at Microsoft from December 2011 to January 2016, where responsibilities involved managing service profitability and fostering customer relationships. Prior to that role, Yu-Mi was the Senior Information Technology Manager for HBSS at Diné Development Corporation from February 2008 to November 2011, focusing on maintaining and patching the HBSS environment. Yu-Mi holds a Bachelor's degree in Accounting and Finance from the University of Hawaii at Manoa, earned between 2009 and 2011. Skills encompass confidence, cross-boundary collaboration, analytical problem solving, and strategic insight.