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Ryan McGuire is a seasoned professional in workforce management with extensive experience in various leadership roles across notable companies. Currently serving as the Assistant Director of Workforce Management at NYU Langone Health since January 2021, Ryan previously held the position of Director of Call Center Workforce Optimization at Excellus BCBS. Additional roles include Department Manager II at KeyBank, Senior Manager of Workforce Management at EnvisionRxOptions, ITS Team Leader at IBM, and Associate Director of Vendor Management at UnitedHealth Group, where responsibilities encompassed managing the workforce management function for Medicare and Retirement vendor partners. Ryan began their career as a Business Solutions Specialist at IEX and holds a Bachelor's degree in Marketing from Robert Morris University.