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Nicholas Winkler is a System Support Analyst at New York-Presbyterian Hospital, a position held since November 2018, where responsibilities include responding to technical issues from hospital staff, managing incident tickets, and troubleshooting clinical applications and workstations. Previously, Nicholas interned as a Desktop Support Technician at New York-Presbyterian Queens during the summer of 2017, assisting with computer equipment installations and participating in various IT projects. Nicholas holds a Bachelor's degree in Computer and Information Systems Security/Information Assurance from Farmingdale State College, earned between 2015 and 2018.