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Moustafa Magdy currently serves as the Case Management System Administrator for the Assigned Counsel Plan at the NYC Mayor's Office of Criminal Justice, a position held since June 2024. Previous experience includes roles as a Salesforce Foundation Trainee at ArabiaForce Academy and as a Store Sales Manager at Mattress Firm, where Salesforce CRM was utilized. Moustafa also worked as a Sales Manager at Global For Steel Forming & Manufacturing, utilizing SAP Software, and as an International Account Advisor at Vodafone, employing Siebel and Oracle. Initial career experience includes a Customer Care Representative position at Vodafone Egypt. Moustafa holds a Bachelor of Science in Business Administration from The City University of New York and is pursuing a Master of Business Administration at the Zicklin School of Business, along with various other accredited qualifications in business and marketing.