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Joanna Wolańska is a seasoned professional with extensive experience in customer relations and sales, currently serving as a Customer Care Specialist at nVent since August 2024. Prior roles include Customer Success Manager and Key Account Manager at Focus Telecom Polska Sp. z o.o. from September 2020 to July 2024, where Joanna fostered key customer relationships and provided technical advisory for complex IT solutions. Joanna's earlier experience encompasses positions at Walstead Central Europe and LSC Communications, focusing on business development, client negotiation, and long-term relationship management. Additionally, Joanna coordinated a charity event for Mariott Everest Run and held various sales roles at RR Donnelley, where responsibilities included market research and contract management. Joanna holds a degree in Russian Philology from Jagiellonian University and a certification in Front-End Development from Coders Lab.