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Graham M. has over 20 years of work experience in the information technology field. Graham began their career in 1999 as a Sr. Desktop Support Technician at IDX Systems Corporation. In 2005, they moved to BostonCoach as a Sr. Technical Specialist. Then, in 2011, they held two positions: Systems Engineer at East Boston Neighborhood Health Center and Technical Engineer at Sophos. In 2012, they became a Technical Support Specialist at CSC. The following year, they were a Global IT Support Specialist at Sirtex Medical Limited. In 2014, they were a Technical Operations Manager at LifePlans, Inc. and in 2017, they became an Information Technology Manager at BSC Group. Most recently, in 2020, Graham M. was a Global IT Operations Manager at snyk and currently holds the role of Global Information Technology Manager at NuvoAir.

Graham M. began their educational journey in 1993 when they attended Bunker Hill Community College for a year of study in Criminal Justice. Graham continued their studies in 1998 at the Computer Learning Center, where they earned a Certificate in Network/LAN Administration.