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Susan Kim has a wide range of experience in the field of graphic design and creative direction. Susan started their career in 1996 as a Graphic Artist at the National Association of Counties (NACo), and then moved on to become a Senior Graphic Artist and Webmaster at Greenhorne & O'Mara in 1998. From 1998 to 2000, Susan worked as an Art Director at TLC Laser Eye Centers and later as a Senior Creative Designer at BroadBand Office. In 2000, they took up the role of Creative Director at Viamericas, and also served as an Art Director at StarBand Communications during the same period. Susan then joined Spacenet, Inc. as an Art Director in 2005, before assuming the position of Head of Graphic Design at Nutricia North America in 2006.

Susan Kim attended Carnegie Mellon University from 1992 to 1996, where they obtained a Bachelor of Fine Arts (BFA) degree. Susan'sfield of study was Electronic and Time-Based Media.