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Heather Gates has extensive work experience in the banking industry. Heather is currently the Chief Lending Officer at Nutmeg State Financial Credit Union, a role they have held since April 2023. Prior to this position, Heather worked at Meritrust Credit Union for over 15 years. Heather started as a Teller in January 2008 and held various roles such as Branch Coordinator, Loan Processor, and Branch Liaison. In January 2014, they became a Process Manager and later transitioned to Director-level roles in Consumer Lending, including Director of Direct Consumer Lending and Senior Director of Consumer Lending. Heather's career progression in the industry showcases their expertise in lending and management.

Heather Gates studied Industrial and Organizational Psychology at Purdue Global.