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Nick Thwaites has over three decades of experience in the telecommunications industry. Nick started their career as the Channel Sales Director at Intercom Communications in 1990 and held the position for ten years. Nick then joined Braxtel Communications in 2000, where they initially served as the VP of Sales before becoming the CEO in 2004. Thwaites remained with Braxtel Communications for nineteen years until 2023. In the same year, they joined NUSO as the Head of European Operations, overseeing various cloud-based applications and carrier services.

Nick Thwaites has attended the Massachusetts Institute of Technology, but the details of their degree and field of study are not provided.