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Felipe Pardo serves as the Head of Support & Experience at Nubox Chile since December 2024, focusing on customer care strategy and coordination. Previously, Felipe held the position of Head of Customer Support Center at Rankmi from February 2020 to November 2024, ensuring service excellence for both internal and external clients. Felipe's experience includes operations leadership at Ligup Spa, where responsibilities involved creating a client lifecycle and enhancing user experience, as well as roles at Equestre, GASTROMERCADO, and Banchile, where responsibilities ranged from supervising sales activities to general control and customer service. Felipe holds a degree in Commercial Engineering from Universidad Alberto Hurtado and additional qualifications in Financial Administration and Business Management from Duoc UC and Universidad de Santiago de Chile, respectively.