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Heather Pilkington earned a B.F.A in Graphic Design from Loyola Marymount University and holds a certification in UX Design from Cornell University. Before joining NU Borders, Heather spent seven years working for a diverse range of organizations, including small tech startups, private equity firms, healthcare corporations, and academic institutions. Passionate about design as a problem-solving tool, as UX/UI designer, Heather helps improve the connection between the people they serve and the products they use.