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Letang Phakalane is an experienced professional in the field of technology and business analysis, currently serving as a Business Analyst, DevOps Engineer, and NMS Engineer for NTT DATA since January 2015. Key responsibilities include integrating services with the network using industry-standard tools and supporting related systems. Previously, Letang held the position of Netcool Developer/Technical Specialist at Standard Bank, focusing on monitoring tools maintenance and system restorations. Earlier experience as a Senior IT Analyst at KPMG IT Advisory involved important projects for major financial institutions, including data warehouse migrations and scripting. Letang holds a Bachelor's of Commerce degree in Information Systems and Human Resource Management from the University of the Witwatersrand and a CPBA in Business Analysis from Faculty Training Institute.