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Matthew Deem is an experienced professional in the field of customer operations and system engineering, currently serving as Senior Manager of Customer Operations and Senior Manager of Onboarding at Ntirety since February 2019. Previous roles include Manager of DBA Services Operations and Senior System Engineer at HOSTING, and Infrastructure Manager at Ntirety from December 2012 to February 2018, where responsibilities included managing infrastructure teams and implementing monitoring solutions. Earlier experience includes serving as a Network Administrator at American Fuji Seal and as an Information Systems Instructor at Carroll County ATC, where Matthew was instrumental in teaching computer technology and providing technical support. Matthew holds Bachelor's degrees in Information Technology from Strayer University and the University of Phoenix.