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Kevin Fisher is an experienced professional in customer service and engagement, currently serving as the Customer Service and Engagement Manager at the NSW Department of Planning, Housing and Infrastructure. Prior experience includes leadership roles at the NSW Department of Customer Service, where Kevin managed a team focusing on COVID-19 and privacy-related cyber attack responses. Additionally, Kevin has a background in marketing and operations from Thai Airways International, holding positions as the National Marketing & Digital Communications Executive, Call Center Operations Manager, and Frequent Flyer Program Coordinator. Kevin Fisher holds a National Diploma in Travel and Tourism from WITS South Africa, achieved between 1993 and 1995, and completed studies at Greenside High School.