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Heena Sharma is a skilled technology professional with extensive experience in software development and platform architecture. Currently serving as a Platform Architect at the NSW Department of Education since May 2023, Heena has been a ServiceNow Developer at Advance Solutions Corp since December 2017, specializing in designing and developing custom applications and configuring IT Service Management. Previously, as a Java and Android Developer at ITRONIX SOLUTION from March 2016 to September 2017, Heena focused on building advanced applications for Android and enhancing code reliability. Heena holds a Master's degree in Computer Science from Apeejay Stya Education, attained between 2012 and 2015.