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Mariela Castillo, MSHRM, has over 8 years of experience in Human Resources. Mariela is currently working at NovoPayment as the Human Resources Director. In this role, they are responsible for building and strengthening HR processes for a high-growth Fintech company and BaaS provider across the US and Latin America.

Prior to their current role, Mariela worked at Cable & Wireless Communications as a Manager, People Business Partner. Mariela collaborated with VPs and HRBPs to execute HR and operational initiatives, developed strong relationships with business units across the Americas and the Caribbean, and served as the Strategic HR Business Partner for the Product, Access Networks, and Supply Chain team.

Before Cable & Wireless Communications, Mariela held roles at Gordon Food Service and Crescent Heights as an HR Generalist. In these positions, they facilitated employee onboarding, promoted engagement through recognition programs and wellness activities, implemented performance management systems, and managed employee relations.

Mariela also has experience in HRIS analysis and implementation. Mariela worked as an HRIS Analyst at Cable & Wireless Communications, where they collaborated with regional HR teams to execute strategies and procedures during a merger. Additionally, they served as an HR Intern/Coordinator at the same company, providing support in employee engagement and implementing HR operations initiatives.

Throughout their career, Mariela has demonstrated expertise in strategic HR, talent management, organizational restructuring, payroll, benefits, and change management. Mariela has a track record of driving meaningful transformation and delivering impactful outcomes in dynamic and fast-paced environments.

Mariela Castillo obtained a Bachelor of Business Administration (B.B.A.) degree in Human Resources Management/Personnel Administration, General from Florida International University. Mariela then pursued a Master of Science (M.S.) degree in Human Resources from Nova Southeastern University.