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Niklas Muckelmann is a skilled IT professional currently serving as a Junior Project Leader in IT Service Operation Management at novomind AG since November 2021. Previously, Niklas contributed to novomind AG as a student focusing on the Information Security Management Systems, evaluating the availability of IT service operation processes, and developing compliance evidence according to ISO/IEC 27001. Niklas also worked as a Java developer and engaged in machine learning during academic studies by creating a self-learning algorithm for attribute/word classification. Prior experience includes assisting with geophysical measurements at GeCon Geophysik GmbH and completing an internship at Dataport AöR, where Niklas gained insight into contract migration and software development. Niklas holds a Master of Science in Business Administration with a focus on IT Management and a Bachelor of Science in Wirtschaftsinformatik from Fachhochschule Wedel, complemented by a Fachhochschulreife as a Kaufmännischer Assistent with a specialization in information processing.