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Jie Tian possesses extensive experience in the technology sector, currently serving as a Senior Customer Support professional at NoviFlow Inc. since March 2018. Prior to this role, Jie held positions at Ericsson Canada Inc. as a Solution Consultant from July 2014 to February 2018, and at Ericsson Telecommunications Ltd. Co in China as a UDC Tier2 Local Domain Manager and Senior Software Engineer from January 2004 to July 2014. Early career experience includes working as a Software Engineer at Promise Technology from July 2002 to January 2004.