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Vishal Rana currently serves as the Head of Presales at NovelVox, specializing in contact center solutions that enhance customer experience through integrated technologies. Prior to this role, Vishal was the VP of Pre-sales, Proposal & Bid Management at Inulite Nutraceuticals, managing enterprise account bids and ensuring timely delivery of winning proposals. Vishal has extensive experience in operations and management from positions such as National Ops Manager at Johnson Control and AVP - Head of Pre-Sales and Solutions at Intellect Commerce Limited, where responsibilities included overseeing P&L metrics and product strategy. Earlier roles included Senior Manager at Reliance Retail and System Analyst at Exilant Consulting, with foundational experience in business analysis at Metro Cash and Carry. Vishal holds a Bachelor of Science in Computer/Information Technology Administration and Management from Kurukshetra University and is pursuing a Master of Computer Applications from Visvesvaraya Technological University.