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Miguel Angelo Gimenez is an experienced technical engineer specializing in aluminum products and packaging within the Brazilian industrial market, currently serving as a Senior Technical Customer Support Engineer at Novelis since June 2014. Prior to this role, Miguel held positions in quality assurance and technical support at Pichinin Indústria e Comércio LTDA and Gibbs Die Casting, where responsibilities included process improvement, root cause analysis, and customer support. Miguel's career began at Mercedes-Benz do Brasil as a warehouse operator and prototype technician. Academic achievements include a Bachelor's degree in Production Engineering from Faculdade Anhanguera de Campinas and a Bachelor's degree in Social Communication with a focus on Advertising from Universidade Paulista.