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Felix Bravo is an accomplished Information Technology Specialist with extensive experience in IT support and management. Currently employed at Novak Francella LLC since May 2021, Felix advises management on IT decisions, designs procedures for IT resources, provides technical support across multiple offices, and handles troubleshooting and hardware repairs. Previous roles include Helpdesk Technician at TrustedForce, where Felix managed system administration and Tier 2-3 support for the IT environment at the US Mint, and Software Support Analyst and Client Training Instructor at Vitalyst, providing software assistance for various applications. Felix's earlier career encompassed roles in accounting and payroll administration, as well as web development instruction. Felix holds an Associate's Degree in Computer Information Systems from the Community College of Philadelphia, earned between 1998 and 2002.