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Ben Preziosi III is a seasoned professional in customer success and relationship management, currently serving as Senior Customer Success Manager at Nova Credit since November 2023. Prior experience includes leading the SMS & Email Customer Success Team at Yotpo from January 2020 to November 2023, where Ben drove high customer satisfaction and retention for Yotpo's SMS marketing product. Previously, as a Customer Success Manager for Mid-Market & Enterprise at Yotpo, Ben managed significant client relationships throughout their lifecycle. Ben's earlier roles include Customer Engagement Senior Associate at Custora, and various positions at American Express, where Ben focused on marketing partnerships and customer insights. Ben began a career in investigations and compliance through internships at Navigant and Curtis, Mallet-Prevost, Colt & Mosle LLP. Ben holds a Bachelor's degree in Economics and Environmental Studies from Bucknell University.