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Michelle Richens has extensive experience in various roles within the hospitality and healthcare sectors. Currently serving as the Maintenance Coordinator at FireKeepers Casino Hotel since May 2012, Michelle has successfully implemented a new Computerized Maintenance Management System (CMMS) and is currently enhancing it by integrating equipment manuals for over 3000 assets. Previously, as the Food and Beverage Coordinator at the same establishment, Michelle managed diverse restaurant operations. Prior experience also includes serving as an Account Representative at Cleveland Clinic, where Michelle facilitated payment processing for doctors, and as a Front Desk Representative at Healthcare Midwest, ensuring patients received necessary services efficiently. Michelle holds a High School Diploma in Intensive Office Education from Kettering Fairmont High School and has furthered education at Sinclair Community College.