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Sean Lester is a seasoned professional in customer support and operations management, currently serving as Senior Manager of Customer Support at Proof (formerly Notarize) since April 2020. In this role, Sean drives the creation of a world-class customer support organization and has held various leadership positions, including Operations Manager for Customer Support and Notary Ops. Sean's previous experience includes managerial roles at Wayfair, where leadership efforts enhanced the customer experience for B2B clients and expanded service teams. Earlier in Sean's career, roles at Voice Teleservices involved coordinating promotional events and generating leads for healthcare solutions. Academic credentials include a Bachelor of Business Administration from the University of Southern Maine and an Associate's degree in Business Management from Southern Maine Community College.