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Richard Norman is a seasoned information security professional with extensive experience in leadership roles across various organizations. Currently serving as the Director of Information Security, Richard also contributes to ISACA as a member of the CISM Certification Working Group and has previously held positions such as Head of Information Security at a tech unicorn and Metro Bank, where Richard developed comprehensive information security management systems and policies. Notably, Richard has a significant background in risk management and governance, having led initiatives at the British Council and Clear Channel International, and has been actively involved in certification working groups for ISACA, including chairing the CRISC TES. Richard's expertise is underscored by multiple certifications, including CISM, CRISC, CISA, CGEIT, and CDPSE.