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Gary Taylor is an accomplished professional with extensive experience in leadership roles across various sectors, including IT transformation and operational innovation. Currently serving as Director at Northwood MK Ltd since June 2019, Gary is responsible for executing strategic initiatives and enhancing customer experience. Previous roles include Director of Service & Account Development at DHL Supply Chain, where Gary drove innovation and customer engagement, and Account Director & Head of Mobile Services at UTL, where effective management of teams and initiatives was key. Gary has also held significant positions at SBE, Sony Ericsson, Ericsson, and High Tech Cellular, demonstrating a consistent track record of improving operational efficiency and customer service. Gary began a career in the British Army as a Terminal Equipment Technician, receiving an exemplary service record.