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Kathleen Dell is a seasoned professional with extensive experience at Northwestern University, currently serving as a Senior Systems Analyst since April 2023. Prior roles include Senior Business Analyst for Kellogg Information Systems, where Kathleen coordinated cross-department team projects focused on CMS upgrades, CRM enhancements, and email marketing improvements while promoting agile processes. Kathleen has demonstrated a strong capability in implementing innovative software solutions, managing all stages of system development, and improving technology strategies for educational programs. With a solid educational background from Northwestern University, including various certificates and a BPhil in Communication Systems, Kathleen possesses a comprehensive skill set in technology and business analysis.