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Erica LaRussa has extensive work experience in project management and customer success. Erica is currently working as a Senior Project Manager in Consumer Marketing at NorthStar Solutions Group, LLC, a position they have held since April 2021. Prior to this, Erica worked at COINS as a Client Partnership Manager from September 2019 to April 2021. In this role, they fostered collaborative relationships with major strategic clients, coordinated and monitored client accounts, and advocated for clients among internal teams.

Before COINS, Erica worked at NorthStar Solutions Group LLC as a Senior Consultant in Marketing Operations Project Management from October 2013 to September 2019. Erica also has experience in the telecommunications industry, having worked at Clearwire as a Regional Market Operations Manager from December 2011 to September 2013 and as a Market Operations Manager from September 2010 to December 2011. Additionally, Erica has experience as a Practice Coordinator at Cool River Aesthetic Center, a Client Specialist/Production Coordinator at East Ridge Printing, and an Advertising Editor at The Stylus (campus newspaper). Erica started their career as an Assistant Manager at Vella's North Shore Market.

Erica LaRussa attended SUNY Brockport from 2004 to 2007, where they obtained a Bachelor of Science degree in Communications. Erica also holds a certification as a Certified Associate in Project Management (CAPM) from the Project Management Institute. The month and year of their certification are not specified.