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Rami Elsarraf is an experienced IT professional with a background in technical support, systems administration, and procurement. Currently serving as an IT Technician II at NOVA Parks since March 2022, Rami provides hardware and software support, as well as managing network and telecommunications systems. Prior roles include Audio Visual Specialist at Bright Consultation LLC, Global Sourcing and Logistics Manager at 3DISC, and Information Technology Administrator at Coptic Orphans, where Rami was responsible for maintaining and monitoring enterprise desktop management systems. Additional experience includes leading a help desk technical team at MyComputer 2000, IT Support Engineer positions at Consolidated Contractors International Company and Morganti Group Inc, and a B.Sc. in Electrical Engineering from the Higher Technological Institute.