ÂÜÀòÂÒÂ×

The Customer Experience and Engagement team at Northern Ireland Water is dedicated to enhancing customer satisfaction through effective communication and engagement strategies. This team works collaboratively to manage customer interactions, oversee wastewater services, and ensure seamless billing processes, all while driving continuous improvements in service delivery and public awareness. They play a crucial role in addressing customer needs and maintaining the quality and reliability of water and sewerage services in Northern Ireland.