ÂÜÀòÂÒÂ×

Regina Cowan is a seasoned Senior Business Analyst with extensive experience in the insurance industry, currently serving at Northern Bank since December 2022. Prior to this role, Regina held various positions at Plymouth Rock Assurance from 1989 to 2022, culminating in a lead role where responsibilities included acting as a liaison between development teams, mentoring junior analysts, and managing enterprise-level projects through System Development Methodology (SDM) and Agile practices. Regina's expertise encompasses billing, rating, and statistical reporting for personal auto and home insurance, along with significant contributions to software lifecycle management and quality assurance. Previous roles also include IT consulting and project leadership at MassDevelopment. Regina holds a Bachelor's degree in Business Administration and has pursued additional certifications in PC Service and Support.