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Ahmed Osman currently works as a Healthcare Technical Officer at NHS Blood and Transplant, focusing on managing incoming blood supplies and monitoring transport fluctuations in accordance with established procedures. Additionally, Ahmed serves as a Software Developer at Northcoders, having completed an intensive Bootcamp in JavaScript, TypeScript, HTML, and CSS. Prior experience includes a role as a Customer Service Agent at DHL Express, where responsibilities encompassed providing customer support and ensuring effective resolution of queries, alongside roles as a De-briefer and Operations Agent, contributing to operational excellence and compliance. Ahmed holds a Higher National Diploma in Applied Science from Connell Sixth Form College.