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Rebecca Willis is a seasoned professional in application engineering and support, currently serving as a Senior Application Engineer at Electricity North West since June 2019. Previous roles include Application Support Engineer at JLT Group, where responsibilities encompassed creating Crystal reports and managing data connections, and NHS Analyst at NHS GMCSU, focusing on BI reporting using MS Excel. Additional experience includes deployment support at System C Healthcare and 2nd Line Applications Support Analyst at Provident Financial Group, where application fault management and technical support were primary duties. Rebecca began their career as a Customer Service Advisor at Grattan PLC and holds an HND in Business Information Technology from Bradford College.