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Alicia Kurtz is a seasoned professional in the real estate and manufacturing sectors, currently serving as a Real Estate Broker at North Eastern Group Realty since February 2020. Prior to this role, Alicia held key positions such as Purchasing Manager at Forest River Inc. and Warranty Manager at CrossRoads RV, where responsibilities included managing administrative operations and overseeing claims processing and vendor relations. Previously, Alicia was the Parts Manager at Carriage, directing parts and shipping operations and implementing charge-back programs. Earlier career experience includes serving as the Director of Customer Care at Dutch Housing, where Alicia managed warranty services and resolved escalated customer complaints while collaborating with legal teams on claims.