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Olga Lauten is an accomplished professional with extensive experience in employee performance and development across various organizations. Currently serving as the Senior Manager of Employee Performance at North American Power since 2013, Olga leads employee development initiatives and oversees quality and training programs. Previous roles include Performance Manager at North American Power, Travel Specialist at AAA Auto Club South, and Training and Quality Manager at Vertex Business Services. Early career experience includes Platinum Sales Manager at American Express and Travel and Training Manager at AAA. Olga holds a degree from the College of the Sacred Heart in San Juan, Puerto Rico.