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Alexsa Torres is an accomplished professional in the energy sector with extensive experience in operations, quality, and customer experience management. Currently serving as the Sr. Director of Quality & Customer Experience at Green Choice Energy since July 2019, Alexsa also holds the position of Director of Operations at North American Power since June 2013. Previous roles include Integration & Acquisitions at Direct Energy from 2011 to 2013 and Customer Service & Sales Manager/Training & QA Manager at Gateway Energy Services Corporation from May 2000 to October 2011. Alexsa's educational background includes a B.S.B. in Business Communications from the University of Phoenix (2008-2012) and studies at Hofstra University (1996-1997).